Sweet Spot Disc Golf Return Policy
Returns
You may return items that are unused within 14 days of purchase. Customers must pay the shipping cost for returns.
You can choose one of the following options for returned items in new condition:
A. Receive a refund minus a 15% restocking fee.
B. Receive full refund in Sweet Spot Disc Golf store credit.
C. Exchange the item for a product of equal or lesser value.
ā ļø We cannot accept returns for discs that have been thrown or items that have been used.
Wrong Item Shipped
If we ship the wrong item, we will cover the return shipping or provide another solution to fix the error.
Order Canceled Prior to Shipment
We charge a 20% processing fee for all orders canceled before shipment.
Drop Ship Items
Manufacturers ship some items directly, including baskets, carts, and select bags. These items follow the manufacturerās return policy.
Manufacturer Defects & Responsibility
Sweet Spot Disc Golf is not responsible for manufacturer defects, including stamp dropout or mold flashing. We are also not responsible for lost or stolen packages.
Route Package Protection
We integrate with Route Package Protection to provide extra safety and insurance for your orders. Add Route at checkout to protect your package against loss, theft, or damage.
FAQs:
Q: What is Route?
Route insures packages that get lost, stolen, or damaged during shipping. It ensures customers receive their orders and allows simple reordering.
Q: How do I file a claim for a lost, stolen, or damaged package?
You can file a claim using the email Route sends after checkout or directly through their site.
Q: Does Route cover replacement orders that get lost?
Yes. Route insures any replacement orders they place.
Q: Is Route a licensed insurance company?
Yes. Route partners with Lloyds of London, a major name in shipping insurance.